Internet dropping out in the back office
T-1400 · Torrance & Bell · raised by Gemma Sirotti · Open Urgent
| Opened | 1 Sept, 11:28 am | With | Dev Raghunath |
|---|---|---|---|
| Last touched | 1 Sept, 11:28 am (2w ago) | Via | Phone · Fault |
Conversation
Gemma Sirotti1 Sept, 5:28 am
Two of the desks out the back have been dropping off since about 9. The front of the office is fine.
Dev Raghunath1 Sept, 6:28 am
Thanks Gemma. The line itself looks clean from here, no dropouts on the nbn side, so I suspect the switch those desks hang off. Can somebody power cycle the small grey switch in the comms cupboard?
Dev Raghunath1 Sept, 7:28 amInternal note
Switch is a 5 year old unmanaged TP-Link, not ours. If this recurs we should quote a replacement.